User Terms
These User Terms (the “Terms”) are a legally binding agreement between you and LIGHTGAMES PTE. LTD., a company incorporated in Singapore (“Light Gamers”, “we”, “us” or “our”). They apply to our mobile games, our website and any related services we offer (together, the “Services”).
By downloading, installing, accessing or using the Services, you agree to these Terms and acknowledge our Privacy Policy. If you do not agree, please do not use the Services.
1. Using the Services
1.1 Age and responsibility. If you are under the age of majority where you live, a parent or legal guardian must review and accept these Terms on your behalf. A parent or guardian who accepts these Terms for a minor is responsible for the minor’s use of the Services, including any purchases. You are responsible for all activity that takes place through your device or account.
1.2 Progress and accounts. Our games may save your progress on your device or link it to a platform account, such as Game Center or Google Play Games. Keep your device and platform accounts secure. If you delete a game, reset your device or change devices without linking your progress, your progress and items may be lost and we may not be able to restore them.
2. Your license to play
2.1 Our rights. The Services and all content in them, including software, code, artwork, characters, levels, music, sounds, text, and the Light Gamers name and logo, are owned by us or our licensors and are protected by intellectual property laws. All rights not expressly granted to you in these Terms are reserved.
2.2 Your license. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable license to download, install and use our games on devices you own or control, for your own non-commercial entertainment.
2.3 Restrictions. Unless the law expressly allows it or we agree in writing, you must not:
- copy, sell, rent, distribute or publicly display the Services or any part of them;
- reverse engineer, decompile, disassemble or modify our games, or create derivative works from them;
- use cheats, bots, scripts, mods or other unauthorised software to change or automate gameplay;
- get around any technical protection, purchase verification or security measure;
- collect data from the Services by automated means; or
- use the Services for any commercial purpose.
2.4 App store terms. If you downloaded a game from an app store, the app store’s terms also apply. For games downloaded from Apple’s App Store, Apple is not responsible for the game, and you also agree to the applicable Apple usage rules.
3. Virtual items and purchases
3.1 Virtual items. Our games may include virtual currency and items, such as coins, boosters or extra lives (“Virtual Items”). You may earn some Virtual Items in the game and buy others with real money. You do not own Virtual Items. We grant you a limited license to use them within the relevant game, and they have no real-world monetary value. Virtual Items cannot be exchanged for cash or anything else of value, and you may not sell, trade or transfer them outside the game.
3.2 Our control. We may manage, change, rebalance or remove Virtual Items at any time, for example to keep a game fair and fun. Unless the law requires otherwise, we are not liable to you for these changes.
3.3 Purchases. In-game purchases are processed by the app store you use, under its payment terms. Prices may vary by region and may include applicable taxes. When a purchase is complete, the Virtual Items or other content are delivered to the game on your device.
3.4 Refunds. Except where the law or the app store’s refund policy says otherwise, all purchases are final and non-refundable. Refund requests are handled by the app store you bought from.
3.5 Subscriptions. If a game offers a subscription, it will renew automatically until you cancel it. You can manage or cancel a subscription in your app store account settings.
3.6 Consumers in the EU and UK. Virtual Items and other digital content are supplied immediately after purchase. By completing a purchase, you request immediate supply and acknowledge that you lose your right to withdraw from the purchase once supply has begun, to the extent permitted by law.
4. Rules of conduct
When using the Services, you agree not to:
- break any law, or use the Services for fraud or any other unlawful purpose;
- cheat, or exploit bugs, errors or design flaws for an unfair advantage (please report bugs to us instead);
- hack, overload or interfere with the Services, our servers or other players’ use of the Services;
- infringe the intellectual property or other rights of us or anyone else;
- impersonate Light Gamers or our staff, or misrepresent your connection with us; or
- help or encourage anyone else to do any of the above.
If you break these rules, we may take action we consider appropriate. This includes warnings, resetting progress, removing Virtual Items, or suspending or terminating your access to the Services. Where appropriate, we may also report unlawful conduct to the relevant authorities.
5. Ads, third-party services and links
Our games may show ads, including optional ads that give you a reward for watching. They may also link to, or use, services provided by third parties. We do not control third-party ads, websites or services and are not responsible for them. Any dealings you have with advertisers or other third parties are between you and them.
6. Availability, updates and changes
We work to keep our games running smoothly, but we do not promise that the Services will always be available, uninterrupted or error-free. Some features need an internet connection, and you are responsible for any data charges from your mobile carrier. We may release updates, some of which you may need to install to keep playing. We may also add, change or remove features or content, or stop offering a game. Where practical, we will give you reasonable notice before we stop offering a game. Except where the law requires otherwise, we will not owe you a refund or compensation for Virtual Items or progress affected by such changes.
7. Photosensitive seizure warning
A very small number of people may experience seizures when exposed to certain visual images, including flashing lights or patterns that may appear in video games, even if they have no history of epilepsy. If you or anyone in your family has an epileptic condition, consult a doctor before playing. Stop playing immediately and consult a doctor if you experience symptoms such as dizziness, altered vision, eye or muscle twitches, loss of awareness, disorientation or convulsions.
8. Suspension and termination
8.1 By you. You can stop using the Services at any time by uninstalling our games. To ask us to delete data linked to your play, email us at the address in section 16.
8.2 By us. We may suspend or terminate your access to the Services at any time if you breach these Terms or if we must do so for legal, security or operational reasons. We may also terminate access if we stop offering a game.
8.3 Effect. When your access ends, your license under these Terms ends, and you may lose access to your progress and Virtual Items. Sections that by their nature should continue after termination, such as sections 2.1, 3.1, 10 to 13 and 15, will continue to apply.
9. Intellectual property complaints
If you believe any content in the Services infringes your copyright, trademark or other rights, please email us with a description of the work and your rights in it. Include where the material appears in the Services and your contact details. We will review all valid notices and take appropriate action.
10. Disclaimer
To the fullest extent permitted by law, the Services are provided “as is” and “as available”. We make no warranties or representations of any kind, express or implied, including any warranties of merchantability, fitness for a particular purpose, non-infringement, or that the Services will be uninterrupted, secure or error-free. Some jurisdictions do not allow certain warranties to be excluded, so some of these exclusions may not apply to you.
11. Limitation of liability
To the fullest extent permitted by law, Light Gamers and its affiliates, officers, employees and partners are not liable for any indirect, incidental, special, consequential or punitive damages. Nor are we liable for any loss of profits, revenue, data, goodwill or Virtual Items arising out of or in connection with the Services or these Terms. Our total liability to you for all claims relating to the Services is limited to the amount you paid us for the Services in the twelve months before the event giving rise to the claim.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, such as liability for death or personal injury caused by negligence, or for fraud. If you are a consumer, nothing in these Terms affects the statutory rights you have under the mandatory consumer laws of the country where you live, including in the EU, the UK and Australia.
12. Your responsibility to us
To the extent permitted by law, you agree to indemnify Light Gamers against claims, losses and costs, including reasonable legal fees, that arise from your breach of these Terms or your misuse of the Services.
13. Governing law and disputes
These Terms and any dispute arising out of or in connection with them or the Services are governed by the laws of Singapore. If you have a concern, please contact us first so that we can try to resolve it informally. If a dispute is not resolved within 30 days, it will be subject to the exclusive jurisdiction of the courts of Singapore.
If you are a consumer living in the EU, the UK or another country whose laws give you the right to do so, you may also bring proceedings in the courts of the country where you live. You also keep the protection of any mandatory provisions of the law of that country.
14. Changes to these Terms
We may update these Terms from time to time, for example to reflect changes to the Services or to the law. We will post the updated Terms on this page and change the “Last updated” date above. If the changes are material, we will give you additional notice, for example in our games. Your continued use of the Services after the changes take effect means you accept the updated Terms. If you do not agree, you must stop using the Services.
15. General
- Entire agreement. These Terms, together with our Privacy Policy and any additional terms shown in a game, are the entire agreement between you and us about the Services.
- Severability. If any part of these Terms is found unenforceable, the rest remains in full effect.
- No waiver. If we do not enforce a provision immediately, we do not give up our right to enforce it later.
- Assignment. You may not transfer your rights or obligations under these Terms. We may transfer ours, for example as part of a merger or acquisition.
- Events beyond our control. We are not responsible for delays or failures caused by events beyond our reasonable control.
- Export and sanctions. You must comply with all export control and sanctions laws that apply to your use of the Services.
- Third-party rights. A person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Act 2001 of Singapore to enforce any of its terms.
- Language. If we provide a translation of these Terms, the English version prevails in case of any conflict.
16. Contact us
If you have questions about these Terms, please email [email protected].
LIGHTGAMES PTE. LTD.
Singapore